Privacy Policy - Manly Eco Tours

Last Updated: 12 May 2026

Manly Eco Tours ("we," "us," or "our") respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This policy outlines how we collect, use, and manage your personal information.

1. Collection of Personal Information

Manly Eco Tours will, from time to time, receive and store personal information you enter onto our website, provide to us directly, or give to us in other forms.

Basic Information: We may collect basic information such as your name, phone number, address, and email address to enable us to send information, provide updates, and process your tour bookings.
Sensitive Information: Due to the nature of our eco-tours (snorkeling, walking, or water-based activities), we may collect potentially sensitive information, including relevant medical conditions, allergies, or physical injuries that may affect your ability to safely participate in the tour.
Financial Information: When you book online, we collect financial or credit card information via secure third-party payment processors.

2. How We Collect Your Personal Information

We collect personal information from you in a variety of ways, including when you:

Interact with us electronically or in person.
Access our website (www.manlyecotours.com.au).
Complete a booking or sign a waiver form.
Communicate with our customer support.

3. Use of Your Personal Information

We use your information to provide our services to you, including:

Processing and confirming your tour bookings.
Ensuring your safety by being aware of medical requirements.
Improving our website and service offerings.
Sending marketing communications (only if you have opted in). You may opt-out of these at any time.

4. Disclosure of Your Personal Information

We do not sell, rent, or trade your personal information. We may disclose your information:

To employees, officers, or professional advisers insofar as reasonably necessary for the purposes set out in this policy.
To comply with a legal requirement, such as a law, regulation, court order, or in response to a law enforcement agency request.
To protect the legal rights, property, or safety of Manly Eco Tours, our customers, or third parties.

5. Security of Your Personal Information

We are committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure information. All online payments are secured via encrypted third-party providers.

6. Photos and Media

During our tours, we may take photographs or videos of participants for social media or marketing purposes.

By participating in a tour, you acknowledge that your image may be used unless you expressly request otherwise.
If you do not wish to have your photo taken, please inform your guide before the tour commences.

7. Website and Cookies

When you visit our website, we may collect certain information such as browser type, operating system, and the website visited immediately before coming to our site. This information is used in an aggregated manner to analyse how people use our site.

We may use cookies to identify you when you return to the site and to store details about your use of the site. You can choose to reject cookies by changing your browser settings, though this may prevent you from taking full advantage of our website.

8. Access to Your Personal Information

You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth). If you would like a copy of the information which we hold about you or believe that any information we hold on you is inaccurate, please email us at the address below.

9. Changes to Privacy Policy

Please be aware that we may change this Privacy Policy in the future. We may modify this Policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on our website.

10. Contact Us

If you have any questions or complaints about our privacy practices, please feel free to contact us at:

Manly Eco Tours Email: info@manlyecotours.com.au

Website: www.manlyecotours.com.au

Privacy Policy - Manly Eco Tours

Last Updated: 12 May 2026

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1. Collection of Personal Information

Manly Eco Tours will, from time to time, receive and store personal information you enter onto our website, provide to us directly, or give to us in other forms.

Basic Information: We may collect basic information such as your name, phone number, address, and email address to enable us to send information, provide updates, and process your tour bookings.

Sensitive Information: Due to the nature of our eco-tours (snorkeling, walking, or water-based activities), we may collect potentially sensitive information, including relevant medical conditions, allergies, or physical injuries that may affect your ability to safely participate in the tour.

Financial Information: When you book online, we collect financial or credit card information via secure third-party payment processors.

​

2. How We Collect Your Personal Information

We collect personal information from you in a variety of ways, including when you:

Interact with us electronically or in person.

Access our website (www.manlyecotours.com.au).

Complete a booking or sign a waiver form.

Communicate with our customer support.

​

3. Use of Your Personal Information

We use your information to provide our services to you, including:

Processing and confirming your tour bookings.

Ensuring your safety by being aware of medical requirements.

Improving our website and service offerings.

Sending marketing communications (only if you have opted in). You may opt-out of these at any time.

4. Disclosure of Your Personal Information

We do not sell, rent, or trade your personal information. We may disclose your information:

To employees, officers, or professional advisers insofar as reasonably necessary for the purposes set out in this policy.

To comply with a legal requirement, such as a law, regulation, court order, or in response to a law enforcement agency request.

To protect the legal rights, property, or safety of Manly Eco Tours, our customers, or third parties.

5. Security of Your Personal Information

6. Photos and Media

During our tours, we may take photographs or videos of participants for social media or marketing purposes.

By participating in a tour, you acknowledge that your image may be used unless you expressly request otherwise.

If you do not wish to have your photo taken, please inform your guide before the tour commences.

7. Website and Cookies

When you visit our website, we may collect certain information such as browser type, operating system, and the website visited immediately before coming to our site. This information is used in an aggregated manner to analyse how people use our site.

We may use cookies to identify you when you return to the site and to store details about your use of the site. You can choose to reject cookies by changing your browser settings, though this may prevent you from taking full advantage of our website.

8. Access to Your Personal Information

9. Changes to Privacy Policy

Please be aware that we may change this Privacy Policy in the future. We may modify this Policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on our website.

​

10. Contact Us

If you have any questions or complaints about our privacy practices, please feel free to contact us at:

Manly Eco Tours Email: info@manlyecotours.com.au

Website: www.manlyecotours.com.au